Garage door opener repair in Grand Rapids

Garage door opener repair and new openers.

Sometimes it's just the safety eyes or a setting, and we fix that on the spot. If the opener's done, we put a new one in off the truck.

4.9 from 111 Google reviews
  • Free estimate
  • No call-out fee
  • No after-hours fee
  • Insured
A new garage door opener we put in for a customer in Kentwood
“Trey came and installed our new garage door opener within an hour.” David M.
  • Hörmann
  • LiftMaster
  • Amarr
  • Genie
  • Linear
  • Hörmann
  • LiftMaster
  • Amarr
  • Genie
  • Linear

Same day service

Call or book and we'll give you the next opening. Emergencies go to the front.

Free estimates

We come out, look at the door and tell you the price for free. Nothing starts until you say yes.

No after-hours fee

Nights, weekends and holidays cost the same as a Tuesday morning.

Insured and Google Verified

We passed Google's background and insurance checks.

  • 4.9111 Google reviews
  • VerifiedBackground and insurance checked
  • Elevation Garage Door BBB Business ReviewAccredited, A+ rating
  • Yelp5.05-star rating on Yelp
  • WisetackPay over time on a new door

What we fix

  • The opener hums but the door doesn't move
  • The door goes down and comes right back up
  • The remote or keypad stopped working
  • It's really loud or slow

What we do

  • We check the safety eyes, the settings and the door itself first.
  • New openers carry the maker's warranty, and we'll help you file a claim.
  • We haul the old opener away.
Book a time onlineCall (616) 259-6233
Reviews

What Grand Rapids homeowners say after we leave.

Copied from our Google reviews. A … marks where someone named our old company name and we cut it.

4.9
111 reviews on Google
“Trey came and installed our new garage door opener within an hour. Fair pricing great work.”
DMDavid M.
Google review
“Woke up to a broken garage door spring early Monday morning trapping both cars; had it fixed before 11am the same day with competitive pricing and professional skill. … Trey certainly earned a spot in my contacts as a local go to!”
MCMichael C.
Google review
“Called on Monday morning, here by 1pm and garage fixed in less than 20 minutes. Will be returning to this company for all of my garage door needs.”
TBTJ B.
Google review
“Trey was so kind, so helpful, so thorough and so trustworthy. He is the best in the business in my opinion. I am so grateful for his honesty and work ethic!!!”
KFKelly F.
Google review
“We had a broken spring and he came and fixed it two hours after I called.”
GBGary B.
Google review
“Very responsive and professional. Sent a text on Sunday evening. He responded right away. My door was fixed first thing Monday morning.”
TSTimothy S.
Google review
“Really great work. Trey was able to diagnose the issue and fix it the same day. Very professional and gave me a clear explanation to everything he worked on and why. I definitely recommend Elevation.”
AHAaron H.
Google review
“Used them for the first time last week. Solved my issue at a great price. They are now my go to for garage door repairs!”
SHSM H.
Google review
“Elevation Homes did a great job of advising me of options to fix my garage door. They did a great job of installing the new hardware in a timely and professional manner. The doors are really quiet and operate very smoothly. I would highly recommend them.”
RRich
Google review
“I want to say thank you to Trey for the diagnosis of our garage door opener issue. He was able to install a new garage door opener on the same day.”
LBLisa B.
Google review
“My garage door spring broke and I needed it fixed quickly. I called one place that said it would be a week… Trey came out within a half an hour, assessed the situation, ran to get parts and fixed it in a couple hours. Excellent service, couldn’t have been better.”
RKRick K.
Google review
“Called at 1 pm fixed by 530 same day, great service and very friendly would recommend to a friend”
MLMichael L.
Google review
“Trey was professional and motivated! He does excellent work and goes the extra mile to make sure the installation is secure and successful! Highly recommend!”
RKRhoda K.
Google review
“Great service! Called them in the evening for a broken spring on my garage door and they were there the next morning to fix it.”
JYJoe Y.
Google review
“Trey did a really good job replacing the torsion spring on my garage door. He was respectful and professional.”
PLPeter L.
Google review
“They were amazing. Came out the same day and fixed my garage door right. Didn’t over price I am very happy their their service”
DMDiane M.
Google review
“Trey & Caden did amazing work for our garage door. They had extremely reasonable pricing, much better than the big companies that quoted us double what they charged. They came out next day and worked with my schedule, they had great communication the entire time and were honest and very friendly. Highly reccomend.”
JJoseph
Google review

Pay over time on a new door.

We offer financing through Wisetack. Ask for it when we give you your price.

How it works

Three steps to a door that works again.

Trey getting to a job

Book a time or call

Pick a day and a time online, or give us a call. We're open 24 hours.

Trey in a customer's garage

A free estimate at your door

We look at the door and tell you the exact price, free. Nothing starts until you say yes.

Working on a garage door from a ladder

We fix it and test it

Most repairs get done in one visit, and we test the door before we leave.

Trey Johnson, owner of Elevation Garage Door
Trey Johnson, owner
Who comes out

Meet the owner.

Trey Johnson owns Elevation and works the jobs with our small crew, out of our shop in Wyoming. That's why his name is in so many of our reviews.

A garage door opener is a small motor doing a big job thousands of times a year. When it starts misbehaving, it's one of four things: the two safety eyes, a setting that drifted, the door itself dragging on the opener, or the opener's done. We read the unit's own fault codes in your garage to tell which, and either fix it on the spot or hang a new opener off the truck. Either way it's one visit.

Symptoms and what they mean

  • No response to the remote or wall button. It's the power, the two safety eyes, or the opener's done. The motor head blinks a code that says which. We read it before we touch anything.
  • The motor hums but the door doesn't move. The motor's trying and the inside gave up. We don't rebuild the inside of an old opener. A new one goes in, same trip.
  • The door reverses before it closes. If it reverses in the air, it's the two photo eyes down by the floor. If it touches the floor first, it's the travel setting. Both are quick, and you don't need a new opener.
  • It works only sometimes. A sensor is on its way out, or the opener is. The fault code tells us which, and both get sorted in the same visit.
  • Grinding, or the chain slaps the rail. It's worn out inside, or the door itself is heavy and the opener's dragging it. We check the springs before we blame the opener. If it's the opener, you get a new one.
  • It strains, lifts a few inches, gives up. That's usually a spring on its way out, and the opener's paying for it. Stop running it and call.

What gets fixed on the spot

The things that go wrong on the outside of an opener are quick, and they're the ones we fix in place:

  • Safety photo-eye sensors: the two eyes near the floor. We realign, clean or replace them, and chase down the loose wiring.
  • Travel and force settings: the limits that tell the door where the floor is and how hard to push. We reset them and test them through full cycles.
  • Remotes, keypad and wall button: programmed before we leave, on every remote you hand us.
  • The backup battery: the thing beeping at you after a power outage.
  • The door itself: we check the springs and balance first. An opener dragging a heavy door dies young, and so would the new one.

Why we don't chase parts inside an old opener

Once an opener breaks on the inside, a new gear or board in it usually doesn't hold, and it's usually not cheaper than the whole thing. So we don't offer that repair. A dead opener gets a new LiftMaster or Genie off the truck: mounted, wired, travel and force set, every remote and the keypad programmed, the old one hauled off. Same trip. The new opener carries the maker's warranty, and we'll help you file a claim on it. Our opener installation page covers drive types and features.

What it costs

We don't post prices and we don't guess over the phone. The number is said in your garage, free, before any work, and it doesn't change once we start. There's no after-hours fee on nights or weekends.

Try this before you call

A few opener faults you can clear yourself: wipe the photo-eye lenses and make sure both sensor lights are solid, check the wall button and breaker, and replace the remote battery. Our opener troubleshooting guide walks through the full triage step by step. If your door closes partway and then pops back up, that's almost always sensors or limits, and the guide on a door that won't close all the way covers exactly that. If none of it works, that's when we come read the fault code and sort it in one visit.

No after-hours fee.

After 8pm we still come out for a broken spring, a door stuck open or a car stuck inside, and it costs the same as the daytime. Anything that can wait gets booked for the next day.

Call (616) 259-6233
Questions

What homeowners ask before they call.

How much does garage door opener repair cost?

It depends on whether it's the eyes, a setting or the opener itself. We don't post prices and we don't guess over the phone, because the number the tech says in your garage has to be the real one. You hear it there, free, before any work, and it doesn't change once we start.

My opener motor hums but the door doesn't move. What's wrong?

The motor's trying and the inside of the opener gave up. We don't rebuild the inside of an old opener. It rarely holds and it's rarely cheaper. A new one goes in, same trip. We check the door's springs first, because an opener dragging a heavy door dies young, and a new opener on that door would too.

Why does my garage door reverse before it hits the floor?

Usually it's a safety photo-eye problem. The two sensors near the floor have to see each other. If one is bumped out of alignment, dirty or has a loose wire, the opener thinks something is in the way and reverses. Sometimes it's a close-limit or force setting instead. We diagnose on the unit's own fault codes instead of guessing.

Can't you just replace the part that broke?

Sensors and settings, yes, on the spot. The opener itself, no. Once one breaks, a new gear or board inside it usually doesn't hold, and it's usually not cheaper than a new opener. So we put in a new one and it's done. Our opener installation page covers what a new unit involves.

Which brands?

We put in LiftMaster and Genie. Eyes and settings we sort out on most of what's hanging in Grand Rapids garages: LiftMaster, Chamberlain, Genie, Craftsman. We read the unit's own fault codes in your garage before we touch anything.

How fast can you get here?

We offer same day service. Call or book and we'll give you the next opening. Broken springs, doors stuck open and cars stuck inside go to the front.

Is there a fee to come out?

No. The estimate's free, and you only pay once you say yes to the work.

Services

We also fix

Free estimates. No after-hours fee.

4.9 from 111 Google reviews

Same day service. You hear the price before any work begins.