5.0
Garage door repair
Stuck, crooked, loud, or won't close all the way. We find what's wrong and fix it, most of the time in one visit.
Garage door spring repair in Grand Rapids
Same day service on broken springs.
We carry springs on the truck, so most broken springs get fixed the same visit. You get the price before we start.
4.9 from 111 Google reviews- Free estimate
- No call-out fee
- No after-hours fee
- Insured
Same day service
Call or book and we'll give you the next opening. Emergencies go to the front.
Free estimates
We come out, look at the door and tell you the price for free. Nothing starts until you say yes.
No after-hours fee
Nights, weekends and holidays cost the same as a Tuesday morning.
Insured and Google Verified
We passed Google's background and insurance checks.
Signs your spring broke
- The door won't open, or the opener tries and stops
- You heard a loud bang in the garage
- There's a gap in the spring above the door
- The door feels really heavy when you lift it
What we do
- We replace springs in pairs, because they wear out together.
- We size the springs to your door, then balance it and test it.
- Our labor is covered for 1 year.
Reviews
4.9 What Grand Rapids homeowners say after we leave.
Copied from our Google reviews. A … marks where someone named our old company name and we cut it.
111 reviews on Google
“Woke up to a broken garage door spring early Monday morning trapping both cars; had it fixed before 11am the same day with competitive pricing and professional skill. … Trey certainly earned a spot in my contacts as a local go to!”
“We had a broken spring and he came and fixed it two hours after I called.”
“Trey did a really good job replacing the torsion spring on my garage door. He was respectful and professional.”
“Called at 1 pm fixed by 530 same day, great service and very friendly would recommend to a friend”
“Trey was professional and motivated! He does excellent work and goes the extra mile to make sure the installation is secure and successful! Highly recommend!”
“I want to say thank you to Trey for the diagnosis of our garage door opener issue. He was able to install a new garage door opener on the same day.”
“Really great work. Trey was able to diagnose the issue and fix it the same day. Very professional and gave me a clear explanation to everything he worked on and why. I definitely recommend Elevation.”
“Used them for the first time last week. Solved my issue at a great price. They are now my go to for garage door repairs!”
“Elevation Homes did a great job of advising me of options to fix my garage door. They did a great job of installing the new hardware in a timely and professional manner. The doors are really quiet and operate very smoothly. I would highly recommend them.”
“My garage door spring broke and I needed it fixed quickly. I called one place that said it would be a week… Trey came out within a half an hour, assessed the situation, ran to get parts and fixed it in a couple hours. Excellent service, couldn’t have been better.”
“Great service! Called them in the evening for a broken spring on my garage door and they were there the next morning to fix it.”
“Called on Monday morning, here by 1pm and garage fixed in less than 20 minutes. Will be returning to this company for all of my garage door needs.”
“Trey was so kind, so helpful, so thorough and so trustworthy. He is the best in the business in my opinion. I am so grateful for his honesty and work ethic!!!”
“Trey came and installed our new garage door opener within an hour. Fair pricing great work.”
“Very responsive and professional. Sent a text on Sunday evening. He responded right away. My door was fixed first thing Monday morning.”
“They were amazing. Came out the same day and fixed my garage door right. Didn’t over price I am very happy their their service”
“Trey & Caden did amazing work for our garage door. They had extremely reasonable pricing, much better than the big companies that quoted us double what they charged. They came out next day and worked with my schedule, they had great communication the entire time and were honest and very friendly. Highly reccomend.”
Pay over time on a new door.
We offer financing through Wisetack. Ask for it when we give you your price.
How it works
Three steps to a door that works again.
Book a time or call
Pick a day and a time online, or give us a call. We're open 24 hours.
A free estimate at your door
We look at the door and tell you the exact price, free. Nothing starts until you say yes.
We fix it and test it
Most repairs get done in one visit, and we test the door before we leave.
Who comes out
Meet the owner.
Trey Johnson owns Elevation and works the jobs with our small crew, out of our shop in Wyoming. That's why his name is in so many of our reviews.
Garage door springs do the real lifting. The opener just guides a door the springs have already balanced. When a spring breaks, that balance is gone, and you're left with a heavy door that won't budge. It's the most common garage door failure we see in West Michigan, and one of the fastest to fix once a technician is on site.
If you're not sure it's the spring, our guide to a broken garage door spring walks through how to confirm it in about a minute, what makes one break, and the one thing not to do while you wait. The broken spring signs & cost guide covers the loud bang, the door that lifts a few inches and stops, and the gap in the spring above the door. Then come back here to book.
Signs your spring is the problem
You hear a loud bang from the garage, the door won't open or rises a few inches and stops, you can see a two-to-three-inch gap in the spring on the bar above the door, or the door sits crooked and slams down. The full checklist of what to look for is in the signs & cost guide.
Torsion vs. extension springs
Most West Michigan homes use a torsion spring on the bar above the door. Older or lighter doors use extension springs along the tracks. We replace both, and always as a pair, because they wear at the same rate. The difference, and why it matters for the fix, is in the guide.
What it costs
Pricing is set by spring size and count. How stuck you sound on the phone doesn't change it. The estimate is free and you see the up-front number before any work starts.
Standard builder springs are rated around 10,000 cycles, roughly 7 years at a few open-close trips a day. Higher-cycle springs are rated for 25,000 cycles or more, so they last far longer, and they carry the same 1-year warranty. Our guide to higher-cycle springs walks through when the upgrade is worth it. If a cable broke alongside the spring, we'll handle both in the same visit.
How the repair goes
The technician confirms the failed spring and measures wire size, inside diameter and length to match it exactly. Then we unwind the old spring safely, install the new one, re-balance the door so it floats at waist height, and cycle-test it under the opener. You get the price before we start, and the door balanced and cycle-tested before we leave. Most jobs wrap in under 90 minutes.
A broken spring is rarely the only worn part. If your opener has been straining against a weak spring for weeks, ask about an opener check while we're there, or a full tune-up to catch the next worn part before it strands you.
A broken spring with a car stuck inside is an emergency garage door repair for us. Those go to the front of the line. After 8pm we still come out, and there's no after-hours fee.
No after-hours fee.
After 8pm we still come out for a broken spring, a door stuck open or a car stuck inside, and it costs the same as the daytime. Anything that can wait gets booked for the next day.
Questions
What homeowners ask before they call.
How much does it cost to replace a broken garage door spring?
It's set by the spring size and how many your door uses, so we give you a free, up-front estimate before any work starts. A standard single torsion spring costs less than a heavier door or a two-spring system. You get the exact number before we touch anything.
Can I use my garage door with a broken spring?
No, and you shouldn't try. With a broken spring the opener is lifting the door's full dead weight (often 150+ lbs), which burns out the opener's gears and motor. A door pulled up by hand can also slam down if a cable lets go. Leave it down and call us.
Should both springs be replaced if only one broke?
If your door has two springs, replace both. They're installed as a matched pair with the same cycle life, so when one snaps the other is right behind it. Doing both in one visit avoids a second service call within months and keeps the door balanced.
How long does a garage door spring replacement take?
Most spring jobs take 45 minutes to an hour and a half once the technician is on site. We carry common torsion and extension sizes on the truck, so the great majority of springs are replaced the same visit instead of ordered and scheduled for later.
Why do garage door springs break in winter?
Cold steel is more brittle, and Michigan's temperature swings stress the metal right as springs near the end of their cycle life. That's why so many West Michigan springs let go on the first hard freeze. The cold finishes off a spring that was already worn.
How fast can you get here?
We offer same day service. Call or book and we'll give you the next opening. Broken springs, doors stuck open and cars stuck inside go to the front.
Is there a fee to come out?
No. The estimate's free, and you only pay once you say yes to the work.
Services
We also fix
Off-track door repair
Door's hanging crooked or came out of the track. We set it back safely and replace frayed cables in pairs.
Opener repair
Opener's dead, humming or reversing. We fix it on the spot or put a new one in, and we haul the old one away.
New garage doors
Insulated steel, carriage house, modern and full glass. We measure in person and give you one price.
Garage door tune-up
A 12 point check that keeps the door quiet and catches worn parts before they break.
Cable repair
Door's hanging crooked or a cable's hanging loose. We put a cable back on if it came off, and replace both if one's frayed.
Opener installation
Belt, chain or wall mount, with Wi-Fi and battery backup. We put it in, program your remotes and haul the old one away.
Emergency repair
Door stuck open, car stuck inside or a door that came down hard. Those go to the front of the line, with no after-hours fee.
Panel replacement
If one section's dented or cracked, we swap just that panel and match the make, model and color.
Commercial doors
Sectional overhead doors on shops, service bays and warehouses.
Overhead door repair
Overhead door is the older name for a garage door. We fix springs, cables, openers and panels, and put in new doors.
Free estimates. No after-hours fee.
4.9 from 111 Google reviewsSame day service. You hear the price before any work begins.