Broken spring repair
Door won't go up, or you heard a loud bang in the garage. We put a new pair of springs on, usually the same visit.
Most repairs get done in one visit. You hear the exact price standing in your garage before we start.
4.9 from 111 Google reviews
Call or book and we'll give you the next opening. Emergencies go to the front.
We come out, look at the door and tell you the price for free. Nothing starts until you say yes.
Nights, weekends and holidays cost the same as a Tuesday morning.
We passed Google's background and insurance checks.
Copied from our Google reviews. A … marks where someone named our old company name and we cut it.
“Woke up to a broken garage door spring early Monday morning trapping both cars; had it fixed before 11am the same day with competitive pricing and professional skill. … Trey certainly earned a spot in my contacts as a local go to!”
“Called on Monday morning, here by 1pm and garage fixed in less than 20 minutes. Will be returning to this company for all of my garage door needs.”
“We had a broken spring and he came and fixed it two hours after I called.”
“Really great work. Trey was able to diagnose the issue and fix it the same day. Very professional and gave me a clear explanation to everything he worked on and why. I definitely recommend Elevation.”
“Trey was so kind, so helpful, so thorough and so trustworthy. He is the best in the business in my opinion. I am so grateful for his honesty and work ethic!!!”
“Great service! Called them in the evening for a broken spring on my garage door and they were there the next morning to fix it.”
“I want to say thank you to Trey for the diagnosis of our garage door opener issue. He was able to install a new garage door opener on the same day.”
“Used them for the first time last week. Solved my issue at a great price. They are now my go to for garage door repairs!”
“Elevation Homes did a great job of advising me of options to fix my garage door. They did a great job of installing the new hardware in a timely and professional manner. The doors are really quiet and operate very smoothly. I would highly recommend them.”
“My garage door spring broke and I needed it fixed quickly. I called one place that said it would be a week… Trey came out within a half an hour, assessed the situation, ran to get parts and fixed it in a couple hours. Excellent service, couldn’t have been better.”
“Called at 1 pm fixed by 530 same day, great service and very friendly would recommend to a friend”
“Very responsive and professional. Sent a text on Sunday evening. He responded right away. My door was fixed first thing Monday morning.”
“They were amazing. Came out the same day and fixed my garage door right. Didn’t over price I am very happy their their service”
“Trey was professional and motivated! He does excellent work and goes the extra mile to make sure the installation is secure and successful! Highly recommend!”
“Trey came and installed our new garage door opener within an hour. Fair pricing great work.”
“Trey did a really good job replacing the torsion spring on my garage door. He was respectful and professional.”
“Trey & Caden did amazing work for our garage door. They had extremely reasonable pricing, much better than the big companies that quoted us double what they charged. They came out next day and worked with my schedule, they had great communication the entire time and were honest and very friendly. Highly reccomend.”
We offer financing through Wisetack. Ask for it when we give you your price.
Pick a day and a time online, or give us a call. We're open 24 hours.
We look at the door and tell you the exact price, free. Nothing starts until you say yes.
Most repairs get done in one visit, and we test the door before we leave.

Trey Johnson owns Elevation and works the jobs with our small crew, out of our shop in Wyoming. That's why his name is in so many of our reviews.
When a garage door quits, it's rarely a mystery to a technician who works on them every day. A handful of parts do almost all the failing, and most of them are everyday fixes once someone is on site with the right springs, cables and rollers on the truck. This page is the starting point for every repair. Start here, and we'll point you to the exact repair you need.
A garage door is a balanced system: the springs carry the weight, the cables transfer that lift to the door, the rollers ride the track, and the opener just guides the whole thing up and down. When one piece fails, the door tells on it.
If the door is past saving, or you just want a fresh look, we also handle new garage door installation, from insulated steel to carriage-house and full-glass.
We don't quote repairs over the phone, because a phone guess is usually wrong. Instead a technician comes out, inspects the door, and tells you exactly what failed and what the fix costs before touching a wrench. The estimate is free, and the price is set by the part and the job. How stuck you sound on the phone doesn't change it. You see the number first, then decide.
Because the parts that break most often ride on the truck, the great majority of repairs wrap in a single visit. We're not ordering a spring and scheduling you for next week. On top of that, the price is agreed before any work starts, and we tell you what we found and what we replaced. Trey Johnson owns Elevation and works the jobs with our small crew. We're locally owned and trusted by neighbors across the Grand Rapids metro, and that's how we'd want to be treated.
Plenty of garage door problems have a homeowner-level fix, and we'll tell you so. If the remote died, swap the battery. If the door reverses right as it touches the floor, wipe off the photo-eye sensors near the bottom of the track and make sure they're aimed at each other. If a hinge bolt is loose, snug it up. Our guide on why a garage door won't open or close walks through the safe checks step by step.
We run out of a shop in Wyoming and cover the whole metro. If you're in the city, here's how garage door repair in Grand Rapids works with us. Whatever the door is doing, the fastest way to a real answer is a quick call. We'll tell you what's likely wrong and get you the next opening.
After 8pm we still come out for a broken spring, a door stuck open or a car stuck inside, and it costs the same as the daytime. Anything that can wait gets booked for the next day.
It depends on what failed, so we give you a free, up-front estimate before any work starts. You hear the exact number first, then decide. We don't quote repairs over the phone because a phone guess is usually wrong. A technician finds the real problem on site and prices it honestly.
Yes. We offer same day service across the Grand Rapids metro. We carry the parts that break most often (torsion springs, cables, rollers, common opener boards) on the truck, so the great majority of repairs are done in the same visit instead of ordered and rescheduled.
A broken torsion spring, by a wide margin. The spring carries the door's weight, so when it snaps the door won't open and the opener can't lift it. Snapped cables, worn rollers, off-track doors and failing openers round out the list. All of those are everyday work for us.
Some things are fine to try: replacing a remote battery, gently cleaning the photo-eye sensors, tightening a loose hinge bolt. Anything under spring tension (springs, cables, an off-track door) isn't. Those parts hold enough stored energy to cause serious injury, and that's where most DIY garage door accidents happen. When in doubt, leave the door down and call.
Yes. A real technician comes out, diagnoses the door, and gives you an honest, up-front number before touching a wrench. There's no charge for the estimate and no phone guesses. You see the price first, then decide.
We offer same day service. Call or book and we'll give you the next opening. Broken springs, doors stuck open and cars stuck inside go to the front.
No. The estimate's free, and you only pay once you say yes to the work.
Door won't go up, or you heard a loud bang in the garage. We put a new pair of springs on, usually the same visit.
Door's hanging crooked or came out of the track. We set it back safely and replace frayed cables in pairs.
Opener's dead, humming or reversing. We fix it on the spot or put a new one in, and we haul the old one away.
Insulated steel, carriage house, modern and full glass. We measure in person and give you one price.
A 12 point check that keeps the door quiet and catches worn parts before they break.
Door's hanging crooked or a cable's hanging loose. We put a cable back on if it came off, and replace both if one's frayed.
Belt, chain or wall mount, with Wi-Fi and battery backup. We put it in, program your remotes and haul the old one away.
Door stuck open, car stuck inside or a door that came down hard. Those go to the front of the line, with no after-hours fee.
If one section's dented or cracked, we swap just that panel and match the make, model and color.
Sectional overhead doors on shops, service bays and warehouses.
Overhead door is the older name for a garage door. We fix springs, cables, openers and panels, and put in new doors.
Same day service. You hear the price before any work begins.